Terms and Conditions
1. Introduction
Welcome to The Truckle Cheese Company Ltd. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to these terms.
2. Products
2.1 Product Description: We strive to provide accurate descriptions of our products. However, variations in product appearance or packaging may occur.
2.2 Allergens: Our cheeses may contain allergens such as milk and other dairy products. Please refer to product packaging for specific allergen information.
2.3 Availability: All products are subject to availability. We reserve the right to limit the quantity of any product we supply.
3. Orders
3.1 Order Process: To place an order, follow the instructions on our website.
3.2 Payment: Payment must be made at the time of order.
3.3 Order Acceptance: We reserve the right to refuse or cancel an order for any reason, including stock availability, errors in product pricing, or suspicion of fraud.
4. Pricing
4.1 Prices: All prices are listed in GBP and include applicable taxes unless stated otherwise.
4.2 Price Changes: We reserve the right to change our prices at any time without notice. The price listed at the time of your order will be the price you pay.
4.3 Delivery Charges: Delivery charges will be applied at checkout and are subject to change.
5. Shipping and Delivery
5.1 Shipping Policy: We ship to select locations. Delivery times are estimates and may vary.
6. Returns and Refunds
6.1 Return Policy: Due to the perishable nature of our products, we cannot accept returns. If you are unsatisfied with your order please contact hello@trucklecheese.co.uk.
6.2 Refunds: Refunds may be issued at our discretion in cases of damaged or defective products.
7. Intellectual Property
7.1 Trademarks: All trademarks, logos, and service marks displayed on our site are the property of The Truckle Cheese Company Ltd.
7.2 Copyright: All content on our website, including text, graphics, and images, is protected by copyright law and may not be used without permission.
8. Liability
8.1 Limitation of Liability: The Truckle Cheese Company Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8.2 Product Liability: Our liability for defective products is limited to the purchase price of the product.
9. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of these changes.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
The Truckle Cheese Company Ltd
6 Kingsley Mews, Chislehurst, Kent, BR7 5AT
hello@trucklecheese.co.uk
07931 511214